Web-Based Guest Experience Platform
Increase revenue, optimize front desk operations and improve guest experience through an intuitive guest app that works in any web browser.
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Features include Online Check-in, Mobile Keys, Upselling, Chat
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Go live in 2 weeks
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Integrates with your PMS
Language selection
Guests can choose their preferred language for the app and hotel communication. They can change it anytime.
My stay
Guests can view their current bill, track orders, and manage their stay with ease.
Guests can message hotel staff directly for quick assistance, requests, or questions.
Guests can message hotel staff directly for quick assistance, requests, or questions.
Hotel info
Guests can access a digital room directory with all the essential information about the hotel, amenities, and services.
Guests receive their personal Wi-Fi details and can stream content from their device to the hotel TV.
Guests can check out on their phone and pay for any extra services before departure.
Guests can unlock their room, corridor doors, spa, gym, and parking with a single tap.
HotelBuddy Guest App
Eliminate Queues
About 60% of guests will check in online to make their arrival frictionless and reduce wait times upon arrival.
Increase Revenue
Automatic room upsells and service offerings served at the right moment improve conversion rates by 25%.
Improve Customer Satisfaction
Boost brand loyalty and customer satisfaction by offering smart tech solutions to impress your guests.
Go Paperless
Eliminate paper registration forms, document photocopies, old-fashioned room directories and plastic key cards to cut costs.
All-in-One Self-Service Platform
for Individual Hotels & Hotel Groups
HotelBuddy has created an all-in-one toolkit that adds a digital layer on your guest service flow. Our solution is modular and enables you to put together the perfect solution that is tailored to your hotel needs. The platform includes following tools:
Before the stay
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Digital registration card
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Online payment
During the stay
Departure & Post stay
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Online minibar sales
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Online Check out & payment
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Automatic invoicing
Trusted By
We are proud to be the chosen solution for a wide array of hotels, from budget-friendly to luxury establishments, all committed to offering guest experiences that meet every need.
While some may fear technology creates a detached, impersonal customer service experience, Hotelbuddy actually empowers businesses to serve customers on a deeper level by enabling personalization of marketing messages, automation of tedious tasks, and providing more efficient ways to address customer needs.
Kaidi Krimm
Marketing Manager
Nordic Hotel Forum
Client-side design and user flow is well built and modern. Hotel side backend has a clean look, and you can get the usage statistics from the dashboard, accept/decline orders in one place. The hotel can manage all descriptions and translations itself. Automatic rules for prepayment bookings based on rate code or note fields in PMS.
Aimar Reinup
Revenue Manager
Hestia Hotel Group
Good upsell platform, marketing assistant, good data collector and analytics. The contactless access to rooms has gotten also a great feedback from customers. No need to fill out paper registration cards and no need to take a room key card with you since everything is in mobile that is always with you and everything works in browser! Support is always there to answer questions and solve issues.
Airiin Ojala
Hotel Manager
SOHO Hotel
Integrations
We have aligned ourselves with industry leaders to ensure that our solutions are not only cutting-edge but also seamlessly integrate with the systems you already use.
Media
We are proud to be spotlighted across reputable media platforms. Dive into these articles for deeper insights into HotelBuddy's impact and innovations. Click the articles below to read the full stories.
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