Eliminate Queues with Online Check-In
Guests can complete the check-in online in 2-3 minutes and skip all paperwork upon arrival. They can also upgrade their room, book extras, chat with Reception and pay.
Save Time & Resources
Eliminate queues at the reception, reduce manual admin work and reception workload by up to 50%, freeing your staff to provide excellent customer service.
50% Less Queues
Eliminate completely the need to print out registration forms, invoices, and make document photocopies. Going digital reduces paper usage and streamlines record-keeping.
100% Paperless
Say goodbye to long queues at the Reception desk and provide a seamless check-in experience, completed online in just 2 minutes!
How Online Check-In Works
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Integrates 2-way seamlessly with your Property Management System (PMS).
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Sends automated customisable pre-arrival emails or SMS to guests with a check-in link.
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Collects guest details, document info and contact details.
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Offers room upgrades based on real time availability.
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Offers extra services.
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Collects payments if required.
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Checks room status and advises guest when room is ready for check-in.
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Data is automatically synced with your hotel’s PMS.
Why Online Check-In Matters?
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Enhance Guest Satisfaction: Offer a modern, contactless check-in experience.
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Boost Operational Efficiency: Reduce front desk workload and focus on personalized service.
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Increase Revenue: Leverage upselling opportunities during the check-in process.
FAQ
HotelBuddy has 2-way integrations with with Fidelio Suite 8, Opera Cloud, Infor, MEWS, Hotsoft and Hoteltime PMS.
PMS Integrations
The implementation process is quick and efficient, with some hotels going live within 14 days of signing the contract. The timeline includes system setup, staff training, and testing to ensure seamless integration with existing operations.
Implementation timeline
We provide Customer Support on workdays 9AM to 5PM, including staff training for Reception desk, assistance during onboarding process and technical support. Our team is always available to ensure a smooth and effective experience.
Customer Support
Online check-in uses encrypted URLs and secure payment gateways. Guest data is stored digitally, ensuring privacy and reducing reliance on paper actives.
Gues Data Safety
More About Online Check-In
What Guests Say
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Take a look at what happy travelers have to say about their experience using online check-in at our partner hotels. With Hotelbuddy, you can elevate guest satisfaction, boost your online reviews, and achieve higher ratings on platforms like Booking.com and Tripadvisor.