Anu MetsallikOct 174 min readHospitality TrendsEffective Social Media Marketing Strategies for Hotels and HospitalitySocial media has transformed the landscape of the hospitality industry. With 87% of travelers reporting that social media influences...
Anu MetsallikOct 174 min readHospitality TrendsStages of The Hotel Guest JourneyIn the ever-evolving hospitality industry, understanding the guest journey is crucial for meeting expectations and enhancing the overall...
Anu MetsallikMar 283 min readCase StudiesCase Study: Upgrading Customer Service at Hedon SPA & Hotel with HotelBuddyHedon Spa & Hotel in Pärnu, Estonia, is a distinctive retreat on the white sands of Pärnu beach, blending historical elegance with modern...
