HotelBuddy Lite – Maximize Guest Experience and Extra Service Sales
Benefits of HotelBuddy Lite
From restaurant bookings to spa services, HotelBuddy Lite helps you boost revenue with targeted pre-arrival offers and an easy-to-use webshop. Plus, earn commission from local tours and activities through our Viator integration.
Increase Your Revenue
Give your guests the digital convenience they expect! Instant access to hotel information, service bookings, and real-time chat improves the guest experience—leading to better reviews and increased loyalty.
Enhance Guest Satisfaction
No complex setup or PMS integration required. Guests can access the Hotelbuddy dashboard by simply scanning a QR code.
Save Time, Simplify Operations
HotelBuddy Guest App
Hotel info
This serves as your digital room directory, designed to provide guests with comprehensive information about your hotel and its amenities.
Cast your device
Includes the personal Wifi network key for your guests and instructions how to cast content from their device to the hotel TV.
Check out
On the day of departure, your guests can check out here and, if necessary, pay for any additional services used.
Digital keys
With the "Unlock room" button your guests can open their room doors, corridor doors, spa and gym access, parking gates etc.
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Language selection
Guests can choose the langage their app is in and they receive communication from you. They can change that any time.
My stay
Your guests are able to keep an eye on their room bill during their visit and manage their orders made via HotelBuddy.
Chat with us
Your guests can use the chat function to communicate directly to the hotel staff, allowing you to give swift and accurate answers to their questions.
Extra Services
Your guests can explore the extra services and special offers provided by the hotel and conveniently book them directly through self-service.
Hotels with Limited or Non-Integrated PMS Systems
If your PMS doesn’t offer an open API or isn’t currently integrated with HotelBuddy, HotelBuddy Lite provides a smart alternative. You can offer guests a digital room directory, webshop for extra services, and real-time chat without any backend complexity. No integration, no problem!
Hotels with Online Check-in Already Implemented
If your hotel already has an online check-in and pre-arrival process in place, HotelBuddy Lite can fill the gap during the stay. With our guest app, you can provide guests with a seamless digital journey to book services, communicate with the reception desk, and access other hotel amenities, ensuring a fully digital, in-stay experience.
Boutique and 5-Star Hotels
For hotels that prioritize personalized check-ins and in-person service, HotelBuddy Lite offers a way to balance tradition and technology. Guests can use the guest app to book spa treatments, request room service, or chat with the reception—giving them access to modern conveniences without disrupting your hotel’s personal touch.
Guesthouses, Aparthotels, and Short-Term Rentals
Guesthouses, Airbnbs, and aparthotels can significantly improve extra service offerings with HotelBuddy Lite. Provide guests with easy access to room upgrades, excursions, or in-room amenities through a customized webshop, helping you increase extra revenue while enhancing the guest experience.
Simple Setup:
4 Steps To Launch Your Guest Experience Platform
With HotelBuddy Lite, your guests can access all services from their smartphones—without needing to download any apps!
Step 1:
Set Up Your Guest Directory
Start by building a digital guest directory that showcases important information like breakfast times, check-out time, room service, spa menu.
Step 2:
Create Your Webshop
Set up a digital webshop where guests can browse and purchase services such as spa treatments, transfers, or in-room amenities.
Step 3:
Generate Your QR Code
Generate QR codes with HotelBuddy QR Code Generator. You can lead the guest to the HotelBuddy Lite app dashboard or to individual service pages.
Step 4:
Share Your QR Codes
Placing the QR code in key locations like the reception, lobby, and rooms. You can also include the QR code or its link in guest communication emails.
FAQ
No downloads needed
You create QR codes for your digital guestbook and services. Guests scan these codes with their smartphones to access hotel information, book services, or chat with the reception—all without downloading an app.
Fully customizable
Yes! You can customize your digital guestbook, webshop, and service offerings by adding your own descriptions, images to match your hotel’s identity.
Webshop sales
You can sell a wide variety of services, including spa treatments, airport transfers, gift cards, and in-room amenities like a bottle of wine.
HotelBuddy Professional vs HotelBuddy Lite
HotelBuddy Lite is a simplified solution that doesn't require complex integrations. It includes features like a digital room directory, a customizable service webshop, guest chat, and QR code-based service access.
HotelBuddy Professional offers additional advanced features with full two-way PMS integration, including:
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Online check-in and check-out
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Mobile keys
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Automated payments
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Integrated guest profiles and data management
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Easy setup
HotelBuddy Lite can be implemented within days with minimal setup since it requires no PMS integration.
Frees staff from manual work
HotelBuddy Lite is intuitive and easy to manage. Automation features like instant chat and webshop service bookings reduce staff workload, allowing employees to focus on high-value guest interactions.
More About HotelBuddy
Special Launch Offer – Join the Waitlist Now!
Be the first to experience HotelBuddy Lite in 2025.
First 100 hotels get 6 months of HotelBuddy Lite FREE!
Try it risk-free—if you're not satisfied within the first 6 months, you can cancel without any obligation.
Regular price for HotelBuddy Lite 3 EUR/room/month. View Pricing
Don’t miss this opportunity to modernize your guest services and boost your revenue!
Language selection
Guests can choose their preferred language for the app and hotel communication. They can change it anytime.
Guests can message hotel staff directly for quick assistance, requests, or questions.
Explore the area
Guests can book local tours and experiences through our Viator integration—and your hotel earns commission on every booking!
Hotel info
Guests can access a digital room directory with all the essential information about the hotel like breakfast hours, spa reservations, and restaurant menus.
Guests can browse and book additional hotel services like transfers, spa treatments, gift cards, and more through a customizable webshop.
Scan the QR code to see how HotelBuddy works
HotelBuddy Lite Guest App
Tap the phone to see how HotelBuddy works
