HotelBuddy Mobile Keys: Unlocking All Types of Locks

What Sets Us Apart

If your hotel uses battery-powered locks with key cards and you’d like to upgrade to digital keys, you’ve come to the right place!

HotelBuddy is the only solution on the market that can open older door locks using a unique IoT chip that transforms your existing locks into digital-enabled ones.

We’ve developed a unique IoT chip that integrates with your existing locks, connecting them to the internet.

This allows guests to unlock their doors with their smartphones, offering a fully digital guest experience without replacing your locks or requiring app downloads.

Benefits of Mobile Keys

Guests can use their smartphones to unlock their room upon arrival, bypassing the front desk entirely. Optimize front desk work, eliminate queues and waiting times.

Instant Room Access

While plastic key cards can be lost or stolen, the digital keys are safely stored on guests' smartphones. They can be promptly and remotely deactivated if the phone is lost.

Enhanced Security

Eliminate the need for physical key cards, contributing to a greener future. Save on the recurring costs of purchasing, printing, and programming plastic cards.

Reduced Costs

What Guests Say

Take a look at what happy travelers have to say about their experience using digital keys at our partner hotels. With Hotelbuddy, you can elevate guest satisfaction, boost your online reviews, and achieve higher ratings on platforms like Booking.com and Tripadvisor.

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How Mobile Keys Work

Guests receive an email and SMS with a secure link to their personal, encrypted web page— HotelBuddy dashboard. No need to install apps or log in.

HotelBuddy web-app works in any browser, allowing guests to click the "Open Door" button on their dashboard to unlock their room.

Guests can also use the same dashboard to open gym doors, main door and corridor doors, lifts, or any other doors where HotelBuddy’s chip is installed.

Compatible With All Locks

HotelBuddy’s technology ensures compatibility with all types of locks:

Older Locks: HotelBuddy has developed its own specialised IoT door lock modules designed for quick installation in any door lock. These modules create a secure communication between the lock and our system via an IoT Access Point, controlled by an IoT controller.

New Electonic Locks: If you already have online locks with functionality that allows them to be opened through an API, we can open them without adding our IoT chips to the locks.

In both cases guests can smoothly unlock their rooms using HotelBuddy's browser-based app on their mobile phones—no app downloads or logins needed. Guests can opt to use both mobile keys and traditional plastic key cards simultaneously.

With this flexible dual approach, HotelBuddy empowers you to unlock the full potential of digital key technology, regardless of your existing infrastructure.

Get Started with Mobile Keys

HotelBuddy eliminates the upfront costs and challenges typically associated with adopting mobile key technology. With flexible monthly pricing and quick installation, we ensure a hassle-free experience for both your team and your guests.

FAQ

Yes! HotelBuddy’s IoT-based modules can be adapted to work with most types of electronic door locks. While we don’t support magnetic key card systems, we can easily develop and custom-fit a solution for any RFID-based door lock, ensuring seamless integration with your existing setup.
No lock replacements
The installation involves the placement of small IoT chips into your existing door locks (no need to change the locks!). This takes 5-10 minutes per door and can be handled by our certified local IT partners or by your hotel's in-house technicians.
Module installation
Absolutely! HotelBuddy’s Mobile Key solution is built with advanced security measures to ensure the safety of your guests and property. Our system uses encrypted communication protocols to securely transmit key credentials to guests’ devices. Additionally, access is limited to the specific room and duration of the stay, minimizing risks. Regular updates and compliance with industry standards further ensure a secure and reliable solution.
Digital Keys are safe
No, your guests do not need to download an app to use the Mobile Key. HotelBuddy’s solution is fully web-based, allowing guests to access their mobile key through a secure link sent via email or SMS. This makes the process simple, seamless, and hassle-free for your guests.
No app downloads needed
No, guests do not need to be connected to Wi-Fi to use the HotelBuddy web app and Mobile Key to open their door. While an active internet connection is required, guests can use their mobile data for seamless access, ensuring convenience and flexibility.
Mobile Keys do not require Wi-Fi
The cost of Mobile Keys depends on several factors, such as the type of locks you currently have and the number of rooms in your property. HotelBuddy offers flexible pricing tailored to your needs, ensuring a cost-effective solution for your business. For a personalized quote, please contact our team, and we’ll be happy to assist you.
Cost of digital keys
Adopting Mobile Keys offers several advantages for both hotels and guests:

Enhanced Guest Convenience: Guests can access their rooms using their smartphones, eliminating the need to carry physical keys or cards.

Faster Check-In: Mobile Keys streamline the check-in process, enabling guests to bypass the front desk and head straight to their rooms.

Improved Security: Mobile Keys use encrypted technology, reducing the risk of lost or stolen key cards and unauthorized access.

Cost Savings: Reduce costs associated with physical key card production, replacement, and maintenance.

Seamless Integration: Works with existing RFID-based door locks, avoiding costly hardware replacements.

Eco-Friendly Solution: Eliminates plastic waste from disposable key cards, contributing to sustainability efforts.

Customizable Experiences: Mobile Keys can integrate with your hotel’s app or web portal, providing opportunities for upselling and personalized guest experiences.

Increased Efficiency: Staff can focus on personalized service instead of managing physical keys, improving overall operational efficiency.

Mobile Keys enhance the guest experience, reduce costs, and modernize your property, making them a valuable addition to any hotel.
Benefits of digital keys
HotelBuddy's Mobile Key solution enables guests to access their rooms using their smartphones, without needing to download an app.

Here’s how it works:

Integration with Your PMS: HotelBuddy integrates with your property management system (PMS) to securely retrieve guest data.

Integration with Your Door Locks:

> If your door locks already support web-based opening via an API, the Mobile Key is directly integrated into the solution.

> If your door locks do not support web-based opening, HotelBuddy offers a unique IoT-based smart chip that can be installed on any type of electronic door lock, bringing it online and connecting it to the system.

Automated Notifications: Guests receive an email or SMS with a secure link to their personalized guest dashboard prior to their arrival.

Guest Dashboard Access: The guest dashboard includes a button listing all doors they have access to during their stay. Guests can simply tap the button to unlock their assigned doors, securely and conveniently.

This innovative solution ensures compatibility with most electronic door locks, providing a seamless, modern experience for both guests and hotel staff.

HotelBuddy digital keys