QR Kiosk for Fast, Contactless Check-Ins
HotelBuddy’s QR Kiosk eliminates long check-in lines by allowing guests to scan a QR code at reception and check in on their mobile device—no apps, no waiting, no hassle.
Benefits of QR Kiosks
Perfect for hotels with high arrival volumes, group bookings, or peak-hour check-ins. Multiple guests check in at once and complete check-in within minutes without waiting in line.
Minimize Queues
Streamline the check-in process, allowing staff to focus on personalized guest interactions.
Enhance Front Desk Efficiency
Unlike traditional kiosks, the QR Kiosk works on any screen—no need to buy expensive hardware. Eliminate the need for physical kiosk installations and expensive upkeep.
No Costly Equipment
What Guests Say
Take a look at what happy travelers have to say about their experience using the chat feature at our partner hotels. With Hotelbuddy, you can elevate guest satisfaction, boost your online reviews, and achieve higher ratings on platforms like Booking.com and Tripadvisor.
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Say Goodbye to
Lobby Congestion & Long Check-In Lines
If your hotel experiences frequent front desk congestion—whether due to high occupancy, peak check-in times, or large group arrivals—self service kiosks can be the solution you need.
Hotelbuddy introduces a unique approach to hotel kiosk check-in by seamlessly integrating it with mobile devices. Through this innovative solution, guests can experience the benefits of kiosk check-in directly on their smartphones.
Guests simply scan a QR code, complete check-in on their phone, and receive their mobile key—all without waiting in line or using a shared kiosk.
How HotelBuddy QR Kiosk Works
Using a QR kiosk is really easy for guests as most people are familiar with QR code scan accessible services after the pandemic. This is how the guests check in:
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Scan the QR code – Hotels display the QR code on any screen (TV, tablet, or computer monitor—no expensive kiosks needed).
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Enter details – Guests input their name and departure date.
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Receive email confirmation – A security email is sent to verify their details against the hotel’s PMS system.
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Complete Online Check-in – Guests fill in registration details, make payments, and sign any required forms.
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Get Mobile Keys – Guests receive their mobile key and can go straight to their room.
QR Kiosk vs. Traditional Check-In Kiosks
Traditional Check-In Kiosk
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Requires costly, physical hardware installed in the lobby
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Only one guest can check in at a time, not fully resolving queues at peak times
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Guests must enter personal details on a shared public device
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Needs ongoing maintenance, software updates, and IT support
HotelBuddy QR Kiosk
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No costly hardware required—just a QR code displayed on any screen
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Multiple guests can check in simultaneously by scanning the code and proceeding on their phone
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Guests securely check in on their personal mobile device
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No maintenance, servicing, or software updates needed
Yes, the QR Kiosk solution is designed with security in mind. By utilizing guests' personal devices, the system minimizes the handling of sensitive information by third parties. Additionally, HotelBuddy employs industry-standard security measures to protect guest data throughout the check-in process.
additional apps.
Guest data is safe
The QR Kiosk offers guests a seamless, contactless, and personalized check-in experience by:
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Providing Convenience: Allowing guests to check in at their own pace using their devices.
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Ensuring Safety: Offering a contactless alternative, which is especially valuable in health-conscious times.
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Personalization: Enabling guests to manage their check-in preferences directly.
QR Kiosk enhances the guest experience
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No, the QR Kiosk solution is entirely web-based. Guests can access the check-in platform through their device's web browser after scanning the QR code, eliminating the need for any app downloads or installations.
QR Kiosk is web-based
Some guests may be unfamiliar with QR check-in, but simple signage and staff guidance make adoption easy. While traditional kiosks are well-known, guests often dislike entering personal details on shared public devices.
Kiosk check-in disadvantages
FAQ
More About Self Service Kiosks
