Increase Revenue with Room Upsells & Extra Service Sales
Benefits of Automatic Upselling
Unlock new revenue streams by presenting guests with personalized room upgrades and extra service offers during the online check-in and during the stay.
Increased Revenue
Delight your guests with tailored recommendations—from room upgrades to spa packages—designed to meet their specific preferences.
Enhanced Guest Experience
Upsells and extras are automatically integrated into the online check-in process, making it easy for guests to enhance their stay with a few clicks.
Automation & Ease
What Guests Say
Take a look at what happy travelers have to say about their experience using digital keys at our partner hotels. With Hotelbuddy, you can elevate guest satisfaction, boost your online reviews, and achieve higher ratings on platforms like Booking.com and Tripadvisor.
How Upselling Works
Pre-Arrival Offers:
Guests receive room upgrade and service offers during online check-in, allowing them to customize their stay before they even arrive.
In-Stay Opportunities:
Throughout their stay, guests can easily access and book additional services like dining reservations, spa treatments, or late check-outs via their mobile device.
Real-Time Updates:
With full integration into your PMS, all upsell purchases and service bookings are posted automatically or sent to the front desk for final confirmation.
Get Started with Upselling
Room upsells and extra services not only increase your revenue but also enhance the guest experience by providing personalized options that cater to their needs. This results in higher guest satisfaction and repeat business.
FAQ
HotelBuddy’s Upselling solution helps hotels boost revenue by making it easy for guests to book room upgrades and extra services. For example, you can offer room upgrades during check-in or promote spa and restaurant packages throughout their stay.
By presenting these offers at the right time, you can improve the guest experience while increasing your property’s earnings. This solution is suitable for hotels of all sizes, providing a simple and effective way to enhance profits and guest satisfaction.
HotelBuddy upsells
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Increased Revenue: HotelBuddy’s Upselling solution can boost hotel revenues by €500–€10,000 per month, depending on the type and size of the property.
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Enhanced Guest Satisfaction: By offering personalized, tailored upgrades and services, hotels can improve customer satisfaction and foster guest loyalty.
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Improved Staff Efficiency: The solution automates most of the upselling process, reducing manual work and allowing staff to focus on more critical guest services.
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More Effective Upselling: Unlike front desk upselling, which can be inconsistent and less effective, HotelBuddy’s solution is designed to maximize revenue per guest. It eliminates the need for front desk staff to act as salespeople, providing a professional and seamless upselling experience.
HotelBuddy’s Upselling solution is a powerful tool to enhance your hotel’s profitability, guest satisfaction, and operational efficiency.
Benefits of Upselling
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Upselling can significantly enhance the guest experience by offering personalized options that add value to their stay.
Here’s how:
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Tailored Recommendations: Guests appreciate personalized offers, such as room upgrades, spa packages, or dining experiences, that align with their preferences and needs.
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Increased Comfort: Offering room upgrades, such as larger rooms, better views, or additional amenities, allows guests to enjoy a more luxurious and comfortable stay.
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Convenience: Upselling services like early check-in, late check-out, or airport transfers makes the guest's journey smoother and stress-free.
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Access to Unique Experiences: By promoting exclusive hotel services or local activities, guests can enjoy memorable experiences they may not have considered otherwise.
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Enhanced Engagement: Upselling helps hotels anticipate guest needs and exceed expectations, creating a more personalized and attentive service experience.
When done strategically, upselling not only generates additional revenue for the hotel but also ensures guests feel valued and cared for, leading to higher satisfaction and loyalty.
Why Upselling Matters
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More About Upselling
HotelBuddy’s upsell and extra service modules are designed to help hotels boost revenue by offering real-time room upgrades and personalized extra services. By leveraging guest data and timing offers strategically, you can create meaningful value for your guests while increasing your bottom line.